Keeping Feedback Simple

Requesting reviews made easy

Set Up Your Campaign

Follow our step-by-step tutorials to quickly and easily set up campaigns, and start getting reviews immediately.

Send Review Invites

Send email and text invitations to each customer as they walk out the door, or bulk upload a list of customers from your database.

Collect New Reviews

Watch the new business roll in as your online ratings rise. New customers love to see a high rating, and Reputation Beam can help you get there.

Grow Your Business with More Positive Reviews

Happy Customers

Satisfied customers are guided directly to review sites like Google and Yelp, where their positive experience can attract new business.

Concerned Customers

Customers who had a less-than-awesome experience are encouraged to fill out a private feedback form that routes directly to you, so you can make things right.

Guide the Customer Journey

Time reviews to your customer lifecycle. Reputation Beam lets you send review requests at the optimal moment — right after a visit, after a service is completed, or at any point that makes sense for your business. Fewer steps means more reviews.

Elevate Your Reputation

Don't miss a single review opportunity. Configure automated follow-up messages to customers at key points — a day later, a week later, or at a custom interval you choose — to maximize your review capture rate.

Customized Messages & Branding

Upload your company logo and fine-tune the message on your requests to fit your brand. Select a local phone number for SMS and personalize your sender identity to build trust with every review request you send.