Review rules and texting compliance

Asking for reviews touches a few sets of rules at once. Texting customers falls under consent rules and carrier registration in the United States, email has its own requirements, and the review sites and federal regulators have rules about incentives, fake reviews and hiding bad ones. These guides explain each set in plain language so you know what to ask and what to avoid. They are general information and not legal advice. Rules differ by state and change over time, so check the current text of a rule, or ask a lawyer, before you rely on it for something that matters to your business.

1 guide · about 24 min of reading