How to get more reviews from your customers

Most happy customers never leave a review because nobody asked them at a good moment. These guides cover the asking: when to send a request, which channel to use, what to say in a text or an email, and how often to follow up before you stop. You will find templates you can copy for many kinds of local business, from plumbers and dentists to salons and repair shops, along with the mistakes that make people ignore a request. Everything here assumes you ask every customer the same way, which is what the review sites expect, and that you only text people who agreed to hear from you.

1 guide · about 27 min of reading